Placing receptions at the entrance of the building and clearly marking them will make them more accessible. Also auditory impaired people prefer an information desk directly in front of the entrance so they cannot miss it. Add an induction loop device to the information desk. This device can connect to hearing aids and make the sound more clear. For deaf people you can add a screen with a connection to a sign translator.

People with auditory impairments prefer to first go to the information desk when entering a building. Here they can ask for directions in the building. Receptions are sometimes not clearly identified and marked.